Contract Air

Heat Pump Services

With over 25 years in the heat pump industry we are able to guide you in the right direction to choose the best heating and cooling solution to suit your home.

Heating & Cooling Solutions

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Heat Pump
Repair

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ERV & HRV
Servicing

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Hot Water Heat Pump Servicing & Repair

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Heat Pump Servicing

Regular heat pump servicing is essential to keep your system running efficiently, safely, and reliably all year round. Over time, dust, debris, and general wear can reduce performance, increase power usage, and shorten the lifespan of your unit. We service all major heat pump brands, ensuring every system is cleaned, optimised, and functioning at its best—saving you money and keeping your home comfortable through every season.

Benefits of Regular Heat Pump Servicing

  • Improved energy efficiency and lower power bills
     A well-maintained heat pump doesn’t have to work as hard to heat or cool your home, reducing energy use and helping keep your monthly power costs down.

  • Extended lifespan of your heat pump
     Routine servicing helps prevent premature wear by catching issues early and keeping components clean and properly adjusted, giving your system a longer, more reliable lifespan.

  • Better heating and cooling performance
     Servicing ensures consistent temperatures, better airflow, and faster response times—resulting in more reliable comfort throughout your home.

  • Reduced risk of breakdowns and costly repairs
     Regular checks allow technicians to spot small faults before they turn into major problems, helping you avoid unexpected failures and expensive repair bills.

  • Cleaner, healthier air quality in your home
     Cleaning filters, coils, and internal parts removes dust, allergens, and potential mould, improving indoor air quality and creating a healthier environment for your household.

Why Choose Contract Air?

  • 25+ years of expertise in the heat pump industry means we’ve installed and serviced thousands of systems across Auckland.
  • Family-owned and operated – We treat your home with the same care we’d treat our own.
  • Fully qualified technicians – All our installers and electricians are licensed and certified to NZ standards.
  • Quality brands – We work with leading manufacturers to ensure reliable, efficient systems.
  • Comprehensive service – From initial consultation through installation, maintenance, and repairs, we’re with you every step.
  • Customer satisfaction – Our reputation is built on happy customers who recommend us to family and friends.
  • Prompt, reliable service – We respect your time with punctual appointments and efficient work.
  • Ongoing support – We’re always here when you need advice, service, or repairs.

Frequently Asked Questions

Most single unit installations are completed in half a day to one full day. Larger systems or ducted installations may take 2-3 days. New builds typically require two visits – one for pipework installation and another to complete the installation after interior finishing.

We recommend professional servicing annually to maintain efficiency, meet warranty requirements, and extend system lifespan. Between services, clean your filters every three months for optimal performance.

Yes, all our installations and repairs come with a workmanship guarantee. The heat pump equipment itself carries manufacturer warranties, which we’ll explain in detail during your consultation.

Absolutely. We service and repair all major heat pump brands regardless of who installed them. Our experienced technicians are familiar with all common systems in New Zealand homes.

We have always been based on the Kapiti Coast, but also service the wider Wellington Region.

Yes, we understand that heat pump failures can be urgent, especially during extreme weather. Contact us for prompt service when you need repairs quickly.

Compared to electric heating, heat pumps can reduce your heating costs by 30-60% depending on your existing heating method and usage patterns. We can provide specific estimates based on your home during your free consultation.